How do you call or visit a Texas unemployment office?
Short answer
Call the TWC Tele-Center at 800-939-6631 to speak with customer service about your claim. To request payment or check your claim status by phone, call Tele-Serv, TWC's automated line, at 800-558-8321.
Call the TWC Tele-Center: 800-939-6631
You apply for benefits and handle your claim online in Unemployment Benefits Services (UBS), TWC's free online system, or by phone. For free job search services in person, TWC sends you to a local Workforce Solutions office, and the Workforce Solutions offices by city are listed at the end of this page.
Which number to call
| What you need | Number |
|---|---|
| Talk to customer service about your claim (Tele-Center) | 800-939-6631 |
| Request payment or check claim status by automated phone (Tele-Serv) | 800-558-8321 |
| Ask about your unemployment debit card account (U.S. Bank) | 800-657-6343 |
| Get help with a Notice of Potential Overpayment letter (Benefit Payment Control) | 800-950-3592 |
| Ask how to repay an overpayment (Benefit Overpayment Collections Unit) | 512-936-3338 |
| Check the status of your appeal (Appeals Department) | 512-463-2807 |
| Report someone collecting benefits fraudulently (Fraud Hotline) | 800-252-3642 |
| Reach TWC's main office | 800-628-5115 |
TWC says to call the Tele-Center during regular business hours, and its glossary defines a business day as Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The Tele-Center offers other languages on request and accepts calls from any Relay Service.
To have someone from TWC contact you instead of calling, submit a Contact Request on TWC's site.
The Fraud Hotline cannot take a report that someone applied for benefits using your Social Security number. TWC accepts that report only through its secure online fraud portal.
A TWC specialist will never ask you for credit card information, your full bank account number, a fee to help you file for benefits, or your password or PIN.
What Workforce Solutions offices help with
Many Workforce Solutions offices help you complete your WorkInTexas.com work search registration by phone, online, or at an in-person appointment.
Your local Workforce Solutions office may also contact you about job referrals or required reemployment services.
You can hand in a written appeal in person at your nearest Workforce Solutions office. Denials, appeals, and overpayments covers the other ways to appeal.
For the job search help these offices give, and the local workforce development boards that run them, see how to find a job in Texas.
Workforce Solutions offices by city
The offices below are grouped by city, with each office's address and phone number as TWC's Find Locations directory lists them. You can also search TWC's own Find My Local Workforce Solutions Office page.
Abilene
Workforce Solutions West Central Texas
500 CHESTNUT STE. 1100, ABILENE, TX 79602
Alice
Workforce Solutions Coastal Bend
704 COYOTE TRAIL, ALICE, TX 78332
Alpine
Workforce Solutions Borderplex
710 EAST HOLLAND SUITE 2, ALPINE, TX 79830
Amarillo
Workforce Solutions Panhandle
3120 EDDY ST, AMARILLO, TX 79106
Arlington
Workforce Solutions Tarrant County
2000 E LAMAR BLVD STE 100, ARLINGTON, TX 76006
Athens
Workforce Solutions East Texas
205 N MURCHISON STE 101, ATHENS, TX 75751
Austin
Workforce Solutions Capital Area
3401 WEBBERVILLE RD BLDG 1000, AUSTIN, TX 78702
Workforce Solutions Capital Area
6500 Metropolis Drive, Austin, TX 78744
Workforce Solutions Capital Area
9001 N INTERSTATE 35 STE 110, AUSTIN, TX 78753
Bandera
Workforce Solutions Alamo
803 Buck Creek Ste 220, Bandera, TX 78003
Bastrop
Workforce Solutions Rural Capital Area
53 LOOP 150 WEST, BASTROP, TX 78602
Bay City
Workforce Solutions Gulf Coast
3501 AVENUE F, BAY CITY, TX 77414
Baytown
Workforce Solutions Gulf Coast
4308 GARTH RD, BAYTOWN, TX 77521
Beaumont
Workforce Solutions Southeast Texas
510 PARK, BEAUMONT, TX 77701
Beeville
Workforce Solutions Coastal Bend
3800 CHARCO ROAD BUILDING 20, BEEVILLE, TX 78102
Big Spring
Workforce Solutions Permian Basin
1001 BIRDWELL LN WARREN CENTE, BIG SPRING, TX 79720
Boerne
Workforce Solutions Alamo
124 E BANDERA RD STE 401, BOERNE, TX 78006
Bonham
Workforce Solutions Texoma
1205B E SAM RAYBURN DR, BONHAM, TX 75418
Borger
Workforce Solutions Panhandle
1028-B Megert Center, Borger, TX 79007
Bowie
Workforce Solutions North Texas
800 HIGHWAY 59 N, BOWIE, TX 76230
Brenham
Workforce Solutions Brazos Valley
97 DUPRIE, BRENHAM, TX 77833
Brownfield
Workforce Solutions South Plains
1321 B Tahoka Rd , BROWNFIELD, TX 79316
Brownsville
Workforce Solutions Cameron
851 OLD ALICE RD, BROWNSVILLE, TX 78520
Brownwood
Workforce Solutions West Central Texas
301 Main Street, Brownwood, TX 76801
Bryan
Workforce Solutions Brazos Valley
3991 EAST 29TH ST, BRYAN, TX 77802
Burnet
Workforce Solutions Rural Capital Area
1001 W BUCHANAN DR STE 1, BURNET, TX 78611
Caldwell
Workforce Solutions Brazos Valley
100 S ECHOLS ST STE C, CALDWELL, TX 77836
Carrizo Springs
Workforce Solutions Middle Rio Grande Valley
307 W NOPAL ST, CARRIZO SPRINGS, TX 78834
Cedar Park
Workforce Solutions Rural Capital Area
1101 ARROW POINT DR STE 401, CEDAR PARK, TX 78613
Center
Workforce Solutions Deep East Texas
145 CATCO, CENTER, TX 75935
Centerville
Workforce Solutions Brazos Valley
204 E ST MARYS ST, CENTERVILLE, TX 75833
Cleburne
Workforce Solutions North Central Texas
202 HYDE PARK BLVD STE 200, CLEBURNE, TX 76033
Columbus
Workforce Solutions Gulf Coast
104 B SHULT DR, COLUMBUS, TX 78934
Conroe
Workforce Solutions Gulf Coast
2218 I 45 N, CONROE, TX 77301
Corpus Christi
Workforce Solutions Coastal Bend
4977 AYERS STREET, CORPUS CHRISTI, TX 78415
Workforce Solutions Coastal Bend
4981 AYERS ST, CORPUS CHRISTI, TX 78415
Cotulla
Workforce Solutions Middle Rio Grande Valley
707 BUCKLEY, COTULLA, TX 78014
Crockett
Workforce Solutions Deep East Texas
1505 SOUTH FOURTH, CROCKETT, TX 75835
Dallas
Workforce Solutions Greater Dallas
1125 S. BUCKNER BLVD, DALLAS, TX 75217
Workforce Solutions Greater Dallas
1610 MALCOM X BOULVARD #201, DALLAS, TX 75226
Workforce Solutions Greater Dallas
3560 W Camp Wisdom RD STE 110, Dallas, TX 75237
Workforce Solutions Greater Dallas
5757 Alpha Road Ste 800, DALLAS, TX 75240
Del Rio
Workforce Solutions Middle Rio Grande Valley
1601 VETERANS BLVD STE 1, DEL RIO, TX 78840
Denison
Workforce Solutions Texoma
2415 S AUSTIN AVE STE 105, DENISON, TX 75020
Denton
Workforce Solutions North Central Texas
5800 N I-35 SUITE 100, DENTON, TX 76207
Eagle Pass
Workforce Solutions Middle Rio Grande Valley
1200 FERRY ST, EAGLE PASS, TX 78852
Eastland
Workforce Solutions West Central Texas
112 S SEAMAN ST, EASTLAND, TX 76448
Edinburg
Workforce Solutions Lower Rio Grande Valley
2719 W UNIVERSITY DR, EDINBURG, TX 78539
El Paso
Workforce Solutions Borderplex
6351 S DESERTBLVD STE 217-220, EL PASO, TX 79932
Workforce Solutions Borderplex
8825 NORTH LOOP STE 122, EL PASO, TX 79907
Workforce Solutions Borderplex
8941 DYER ST STE A&F, EL PASO, TX 79904
Falfurrias
Workforce Solutions Coastal Bend
221 S CALIXTO MORA AVE, FALFURRIAS, TX 78355
Floresville
Workforce Solutions Alamo
1106 10TH ST (HWY181) STE C, FLORESVILLE, TX 78114
Fort Bliss
Workforce Solutions Borderplex
Building 725, Custer RD, FT BLISS, TX 79906
Fort Stockton
Workforce Solutions Permian Basin
461 S HWY 285, FORT STOCKTON, TX 79735
Fort Worth
Workforce Solutions Tarrant County
1400 CIRCLE DR, FORT WORTH, TX 76119
Workforce Solutions Tarrant County
1515 SOUTH SYLVANIA, FORT WORTH, TX 76111
Fredericksburg
Workforce Solutions Alamo
2818 E US HIGHWAY 290, FREDERICKSBURG, TX 78624
Gainesville
Workforce Solutions Texoma
1311 N GRAND AVE STE 200, GAINESVILLE, TX 76240
Garland
Workforce Solutions Greater Dallas
530 CLARA BARTON BLVD STE 270, GARLAND, TX 75042
Giddings
Workforce Solutions Rural Capital Area
164 W AUSTIN ST, GIDDINGS, TX 78942
Goliad
Workforce Solutions Golden Crescent
329 W FRANKLIN ST, GOLIAD, TX 77963
Graham
Workforce Solutions North Texas
924 CHERRY ST, GRAHAM, TX 76450
Granbury
Workforce Solutions North Central Texas
1030 E HWY 377 STE 202, GRANBURY, TX 76048
Grand Prairie
Workforce Solutions Greater Dallas
801 S STATE HWY 161 STE 500, GRAND PRAIRIE, TX 75051
Greenville
Workforce Solutions North Central Texas
4609 KING ST, GREENVILLE, TX 75401
Harlingen
Workforce Solutions Cameron
1820 W Jefferson Ave, Harlingen, TX 78550
Hearne
Workforce Solutions Brazos Valley
303 POST OAK ST, HEARNE, TX 77859
Hempstead
Workforce Solutions Gulf Coast
640 10TH STREET SUITE D, HEMPSTEAD, TX 77445
Hereford
Workforce Solutions Panhandle
1115 WEST 15TH ST RM 125, HEREFORD, TX 79045
Hillsboro
Workforce Solutions Heart of Texas
233 E ELM ST, HILLSBORO, TX 76645
Hondo
Workforce Solutions Alamo
402 CARTER STREET, HONDO, TX 78861
Houston
Workforce Solutions Gulf Coast
11939 EASTEX FWY STE. A, HOUSTON, TX 77039
Workforce Solutions Gulf Coast
12148 B GULF FREEWAY, HOUSTON, TX 77034
Workforce Solutions Gulf Coast
13625 BEECHNUT ST, HOUSTON, TX 77083
Workforce Solutions Gulf Coast
17725 TOMBALL PKWY, HOUSTON, TX 77064
Workforce Solutions Gulf Coast
4424 NORTH FREEWAY STE A, HOUSTON, TX 77022
Workforce Solutions Gulf Coast
4450 Harrisburg Blvd Ste 100, Houston, TX 77011
Workforce Solutions Gulf Coast
500 MCKINNEY, HOUSTON, TX 77002
Workforce Solutions Gulf Coast
6730 ANTOINE DR, HOUSTON, TX 77091
Workforce Solutions Gulf Coast
70 FM 1960 RD WEST STE A, HOUSTON, TX 77090
Humble
Workforce Solutions Gulf Coast
9668 FM1960 BYPASS RD W, HUMBLE, TX 77338
Huntsville
Workforce Solutions Gulf Coast
291 INTERSTATE 45 S STE A, HUNTSVILLE, TX 77340
Hurst
Workforce Solutions Tarrant County
8701 BEDFORD EULESS RD STE100, HURST, TX 76053
Irving
Workforce Solutions Greater Dallas
2110 W WALNUT HILL LN STE 100, IRVING, TX 75038
Jasper
Workforce Solutions Deep East Texas
750 EAST GIBSON, JASPER, TX 75951
Katy
Workforce Solutions Gulf Coast
24025 KATY FREEWAY SUITE D, KATY, TX 77494
Kenedy
Workforce Solutions Alamo
491 N SUNSET STRIP ST STE 107, KENEDY, TX 78119
Kerrville
Workforce Solutions Alamo
1700 SIDNEY BAKER STE 500, KERRVILLE, TX 78028
Killeen
Workforce Solutions Central Texas
300 CHEYENNE DR, KILLEEN, TX 76542
Kingsville
Workforce Solutions Coastal Bend
1814 SOUTH BRAHMA BLVD, KINGSVILLE, TX 78363
La Grange
Workforce Solutions Rural Capital Area
851 S Reynolds St Ste 200, La Grange, TX 78945
Lake Jackson
Workforce Solutions Gulf Coast
206 HIGHWAY 332 W, LAKE JACKSON, TX 77566
Lampasas
Workforce Solutions Central Texas
523 E 3RD ST, LAMPASAS, TX 76550
Laredo
Workforce Solutions South Texas
1406 JACAMAN RD, LAREDO, TX 78041
Levelland
Workforce Solutions South Plains
1102 AUSTIN, LEVELLAND, TX 79336
Liberty
Workforce Solutions Gulf Coast
2131 HWY 146 BYPASS, LIBERTY, TX 77575
Livingston
Workforce Solutions Deep East Texas
1241 WEST CHURCH STE 300, LIVINGSTON, TX 77351
Llano
Workforce Solutions Rural Capital Area
1500 FORD STREET, LLANO, TX 78643
Lockhart
Workforce Solutions Rural Capital Area
1711 S COLORADO, LOCKHART, TX 78644
Longview
Workforce Solutions East Texas
1905 W. Loop 281, Suite 40, Longview, TX 75601
Lubbock
Workforce Solutions South Plains
2002 WEST LOOP 289 STE 117, LUBBOCK, TX 79407
Lufkin
Workforce Solutions Deep East Texas
210 N JOHN REDDITT DR, LUFKIN, TX 75904
Workforce Solutions Deep East Texas
415 S FIRST STREET STE 110B, LUFKIN, TX 75901
Madisonville
Workforce Solutions Brazos Valley
300 W SCHOOL RD STE 200, MADISONVILLE, TX 77864
Marlin
Workforce Solutions Heart of Texas
114 BRIDGE ST, MARLIN, TX 76661
Marshall
Workforce Solutions East Texas
4300 E END BLVD S, MARSHALL, TX 75672
McAllen
Workforce Solutions Lower Rio Grande Valley
2101 S 2ND STREET, MCALLEN, TX 78503
Workforce Solutions Lower Rio Grande Valley
3101 W BUSINESS 83, MCALLEN, TX 78501
McKinney
Workforce Solutions North Central Texas
291 ELDORADO PKWY, MCKINNEY, TX 75069
Midland
Workforce Solutions Permian Basin
3600 N GARFIELD, MIDLAND, TX 79705
Mission
Workforce Solutions Lower Rio Grande Valley
901 W TRAVIS,SUITE 7, MISSION, TX 78572
Missouri City
Workforce Solutions Gulf Coast
3823 CARTWRIGHT RD, MISSOURI CITY, TX 77459
Mount Pleasant
Workforce Solutions Northeast Texas
312 NORTH RIDDLE, MT PLEASANT, TX 75455
Muleshoe
Workforce Solutions South Plains
203 MAIN ST, MULESHOE, TX 79347
Nacogdoches
Workforce Solutions Deep East Texas
235 NORTH UNIVERSITY DR, NACOGDOCHES, TX 75961
Navasota
Workforce Solutions Brazos Valley
109 RATTLERS DR, NAVASOTA, TX 77868
New Braunfels
Workforce Solutions Alamo
183 S IH 35, NEW BRAUNFELS, TX 78130
Odessa
Workforce Solutions Permian Basin
2626 JBS PKWY BLDG D, ODESSA, TX 79761
Orange
Workforce Solutions Southeast Texas
2266 MACARTHUR DRIVE, ORANGE, TX 77630
Palestine
Workforce Solutions East Texas
500 E MURCHISON ST, PALESTINE, TX 75801
Paris
Workforce Solutions Northeast Texas
5210 SE LOOP 286, PARIS, TX 75460
Pearland
Workforce Solutions Gulf Coast
5730 BROADWAY ST., STE 122, PEARLAND, TEXAS 77581
Pearsall
Workforce Solutions Alamo
107 E HACKBERRY ST, PEARSALL, TX 78061
Pecos
Workforce Solutions Permian Basin
1000 S EDDY ST, PECOS, TX 79772
Plainview
Workforce Solutions South Plains
400 S GARLAND ST, PLAINVIEW, TX 79072
Plano
Workforce Solutions North Central Texas
1101 RESOURCE DR, PLANO, TX 75074
Pleasanton
Workforce Solutions Alamo
1411 BENSDALE ROAD, PLEASANTON, TX 78064
Port Arthur
Workforce Solutions Southeast Texas
4680 HIGHWAY 365, PORT ARTHUR, TX 77642
Port Lavaca
Workforce Solutions Golden Crescent
1800 S STATE HIGHWAY 35 STE H, PORT LAVACA, TX 77979
Post
Workforce Solutions South Plains
HWY 84 MULTIPURPOSE CTR, POST, TX 79356
Presidio
Workforce Solutions Borderplex
100 MARKET ST UNIT 6B, PRESIDIO, TX 79845
Raymondville
Workforce Solutions Lower Rio Grande Valley
700 FM 3168, RAYMONDVILLE, TX 78580
Rio Grande City
Workforce Solutions Lower Rio Grande Valley
5408 BRAND STREET, RIO GRANDE CITY, TX 78582
Rockdale
Workforce Solutions Central Texas
313 N MAIN ST, ROCKDALE, TX 76567
Rosenberg
Workforce Solutions Gulf Coast
28000 SW Freeway, STE. D, Rosenberg, TX 77471
Round Rock
Workforce Solutions Rural Capital Area
575 ROUND ROCK WEST BLDG H, ROUND ROCK, TX 78681
San Angelo
Workforce Solutions Concho Valley
202 HENRY O FLIPPER ST, SAN ANGELO, TX 76903
San Antonio
Workforce Solutions Alamo
11711 N IH 35 Ste 170, San Antonio, TX 78233
Workforce Solutions Alamo
4535 E. Houston St., San Antonio, TX 78220
Workforce Solutions Alamo
5200 Historic Old Hwy 90 W, San Antonio, Texas 78227
Workforce Solutions Alamo
638 Davy Crockett Ste 160, San Antonio, TX 78226
Workforce Solutions Alamo
6723 S. Flores, San Antonio, TX 78221
Workforce Solutions Alamo
9725 DATAPOINT DR, SAN ANTONIO, TX 78229
San Marcos
Workforce Solutions Rural Capital Area
4794 TRANSPORTAION WAY ST 500, SAN MARCOS, TX 78666
Sealy
Workforce Solutions Gulf Coast
2346 HIGHWAY 36 SOUTH, SEALY, TX 77474
Seguin
Workforce Solutions Alamo
1411 E COURT ST, SEGUIN, TX 78155
Silsbee
Workforce Solutions Southeast Texas
1205 HIGHWAY 327 E STE 147, SILSBEE, TX 77656
Sinton
Workforce Solutions Coastal Bend
1113 E SINTON ST SPC D, SINTON, TX 78387
Socorro
Workforce Solutions Borderplex
10321 ALAMENDA, SOCORRO, TX 79927
Stephenville
Workforce Solutions North Central Texas
2165 W SOUTH LOOP STE 202, STEPHENVILLE, TX 76401
Sulphur Springs
Workforce Solutions Northeast Texas
1513 HOUSTON STREET, SULPHUR SPRINGS, TX 75482
Sweetwater
Workforce Solutions West Central Texas
246 HOMER K. TAYLOR DR., SWEETWATER, TX 79556
Taylor
Workforce Solutions Rural Capital Area
111 W 3RD ST STE 200, TAYLOR, TX 76574
Teague
Workforce Solutions Heart of Texas
517 E MAIN ST, TEAGUE, TX 75860
Temple
Workforce Solutions Central Texas
201 SANTA FE WAY STE 201, TEMPLE, TX 76501
Terrell
Workforce Solutions North Central Texas
109 TEJAS DR STE 300, TERRELL, TX 75160
Texarkana
Workforce Solutions Northeast Texas
1702 HAMPTON RD, TEXARKANA, TX 75503
Texas City
Workforce Solutions Gulf Coast
10000 EMMETT F. LOWRY EXPY STE. 4000 UNIT 500, TEXAS CITY, TX 77591
Tilden
Workforce Solutions Alamo
501 RIVER ST., TILDEN, TX 78072
Tyler
Workforce Solutions East Texas
4100 TROUP HWY, TYLER, TX 75703
Uvalde
Workforce Solutions Middle Rio Grande Valley
216 W MAIN ST, UVALDE, TX 78801
Vernon
Workforce Solutions North Texas
1700 WILBARGER ST RM B7, VERNON, TX 76384
Victoria
Workforce Solutions Golden Crescent
1905 LEARY LANE, VICTORIA, TX 77901
Waco
Workforce Solutions Heart of Texas
1416 S NEW ROAD, WACO, TX 76711
Waxahachie
Workforce Solutions North Central Texas
1712 W 287 BUSINESS, WAXAHACHIE, TX 75165
Weatherford
Workforce Solutions North Central Texas
225 COLLEGE PARK DR, WEATHERFORD, TX 76086
Weslaco
Workforce Solutions Lower Rio Grande Valley
2290 WEST PIKE BLVD SUITE 100, WESLACO, TX 78596
Wharton
Workforce Solutions Gulf Coast
2011 FM 102 RD STE B, WHARTON, TX 77488
Wichita Falls
Workforce Solutions North Texas
4309 JACKSBORO HWY STE 230, WICHITA FALLS, TX 76302
Workforce Solutions North Texas
4309 JACKSBORO HWY STE 300, WICHITA FALLS, TX 76302
Zapata
Workforce Solutions South Texas
605 US HWY 83 SUITE B, ZAPATA, TX 78076
Official sources
- Unemployment Benefits Contact Information for Claimants - Texas Workforce CommissionTexas Workforce Commission
- Apply for Unemployment Benefits - Texas Workforce CommissionTexas Workforce Commission
- Texas Workforce Commission's Unemployment Benefit Services - GlossaryTexas Workforce Commission
- Overpayment of Unemployment Benefits - Texas Workforce CommissionTexas Workforce Commission
- File an Unemployment Appeal - Texas Workforce CommissionTexas Workforce Commission
- Reporting Fraud, Theft, Waste, or Abuse in a TWC Program - Texas Workforce CommissionTexas Workforce Commission
- Unemployment Benefits Fraud & Identity Fraud - Texas Workforce CommissionTexas Workforce Commission
- Unemployment Benefits Program - Texas Workforce CommissionTexas Workforce Commission
- Work Search Requirements - Texas Workforce CommissionTexas Workforce Commission
- Ongoing Eligibility Requirements for Receiving Unemployment Benefits - Texas Workforce CommissionTexas Workforce Commission
- About the Boards - Texas Workforce CommissionTexas Workforce Commission
- Find Locations - Texas Workforce CommissionTexas Workforce Commission
Updated . Checked against twc.texas.gov on .